FAQs

Here are answers to common questions about Facciamo Cosi orders, products, shipping, and returns.

Do you accept returns?

Because our products are made to order, we generally do not accept returns or exchanges unless your item arrives damaged, defective, or incorrect.

What should I do if my order arrives damaged?

Please contact us as soon as possible with your order number and photos of the issue so we can review it and help make it right.

Where should I start if I am new to the shop?

Start with our Explore Facciamo Cosi page. It highlights our main collections, Mappa e Forchetta blog, and Piazza Waiter game.

Where can I browse the main collections?

Visit Vibrant Destinations, La Cucina, Italian City Mugs, or Viva Italia Apparel.

Do you have a blog?

Yes. Mappa e Forchetta shares Italian places, flavors, stories, and product inspiration.

What is Piazza Waiter?

Piazza Waiter is our playful little Italian piazza game. Take an espresso break and play a quick round while you explore the shop.

How can I contact you?

Use our Contact page and we’ll get back to you as soon as possible.

Still browsing? Start with Explore Facciamo Cosi, read Mappa e Forchetta, or take a quick break and play Piazza Waiter.